At Chiropractic Care Clinic, protecting your personal health information is our highest priority. Dr. Elaine McNally and our entire staff are committed to maintaining the privacy and security of your medical information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Your Protected Health Information

Protected Health Information (PHI) includes any information that can identify you and relates to your past, present, or future physical or mental health conditions. This includes:

• Treatment records and medical history
• Payment and insurance information
• Personal demographic information

How We Protect Your Information

Secure Record Keeping

We maintain strict security protocols for all patient records, utilizing advanced electronic health record systems with multiple layers of protection. Physical records are stored in secure, monitored locations with restricted access.

Staff Training and Compliance

Our entire team undergoes regular HIPAA compliance training to ensure your information remains protected. As Venus Longmore notes: "The entire staff is very friendly and attentive. Dr. McNally was thorough in explaining everything so that I better understood my care."

Your Privacy Rights

Access to Your Records

You have the right to:

• Review your health records
• Request copies of your medical information
• Receive an accounting of health information disclosures
• Request amendments to your records

Communication Preferences

We respect your preferences regarding how we communicate with you about your healthcare. You may specify preferred contact methods and any restrictions on how we share information about your care.

Information Sharing

Required Disclosures

We may share your information only when:

• Necessary for your treatment
• Required for payment purposes
• Needed for healthcare operations
• Mandated by law or public health authorities

Your Control

You maintain control over how your information is shared. We will not disclose your information to family members, friends, or other parties without your explicit permission, except in emergencies.

Electronic Communications

We utilize secure systems for all electronic communications containing patient information. This includes:

• Email communications
• Patient portal access
• Electronic health records
• Digital imaging systems

Your Right to File Complaints

If you believe your privacy rights have been violated, you have the right to file a complaint without fear of retaliation. Complaints may be filed with:

• Our Privacy Officer
• The U.S. Department of Health and Human Services
• State health oversight agencies

Changes to Privacy Practices

We reserve the right to update our privacy practices as needed to remain compliant with evolving regulations. Any changes will be promptly communicated to our patients, and updated policies will be readily available in our office and on our website.

Our Commitment to You

As demonstrated by our patient reviews, we take our commitment to your privacy seriously. Barbara Bruce shares: "Dr. McNally and her staff are very pleasant and kind. The doctor takes time to listen to the concerns of her patient and patiently goes over everything in detail."

Contact Information

For questions about our privacy practices or to exercise your rights, please contact our Privacy Officer:Dr. Elaine McNally
Chiropractic Care Clinic
2569 Bell Rd, Montgomery, AL 36117
1 334-997-7463